Shipping policy

Shipping

Free shipping on all orders pan India for cart values above 2000 INR. We currently do not ship internationally, but in case this is a requirement, reach out to our customer care team and we will do our best to find a solution.

All non-customised orders will be shipped within 14 days.

Customised orders can take between 14-21 days.

Further notes:

If the product received has damages upon receipt, it has to be notified by email within 48 hours of delivery and returned to our warehouse within one week.

Return transportation charges are to be borne by the customer in case of exchanges And alterations

We acknowledge the return of products only limited to direct sale between vendor and consumer. This only entails sale online, and not through retail outlets.

 Please contact Customer Care within 7 days of receiving the product via email at contact@oddlymadras.com or call +91 9500028370 from Monday to Saturday, between 11:00 AM to 6:00 PM (IST) for returns and exchanges.